Zoho CRM - why you need it in your life

By AVON COLLIS

In order for your business to become a success, you need to have a very good relationship with your clients. You need to offer them a very good value for money and you also need to ensure that you listen to their needs. After all, they are the ones that will influence the future of your business. Investing in a good CRM solution can really help you eliminate many challenges and keep those relationships under control.

Why should you use CRM software solutions?

With help from CRM software you will get to have more optimized marketing strategies and improved targeting. It also helps boost the workflow efficiency, all while giving you access to enhanced customer data analysis. The customer relationships are improved and you also have easy customer data access. Cross-selling and upselling are improved, and you also have streamlined invoicing, better scalability and even unified social media management.

What is ZohoCRM and how can it help you?

ZohoCRM is a comprehensive CRM solution that helps you connect with customers and provide them with the best value and quality. ZohoCRM has been around for more than a decade, it’s designed to help you transform your business and you will have a customer-first approach!

Deploy and secure enterprise-ready solutions

With ZohoCRM you will find it easy to create as well as deploy amazing enterprise-ready solutions. You have complete integration with the REST API, not to mention you can create mobile and web solutions from the ZohoCRM account without worries.

Great security

The platform brings you outstanding data security and assures you sales and data collection processing are handled privately at all times. You can also assign roles for every users and decide permissions.

Marketing solutions

It’s very important to have your sales and marketing teams on the same page. With ZohoCRM you can harness an amazing potential, since it can provide event management, lead nurturing as well as customer segmentation. And what’s even better is that you can fully automate most of these processes.

AI based sales predictions

The ZohoCRM platform can help you predict sales and lead success. The system also has a dedicated assistant and it offers macro suggestions. It relies on AI to offer information that’s to the point and which you can’t find anywhere else.

Performance management and analytics

When you use ZohoCRM you can easily forecast future sales, all while making territory management and focusing on gamification systems. ZohoCRM is also known for its great analytics systems. It has numerous analytical components and you can generate reports that help you study metrics related to your sales and marketing campaigns.

Omnichannel support

It’s always a challenge to monitor and track multiple channels at once. ZohoCRM can help you track what happens on social media, telephony and email interactions. It offers you a great way to converse with both leads and customers in real time.

Managing the sales process

Within ZohoCRM you will find comprehensive tools to help you create the sales process. At the same time, you can set up the rules within the CRM system according to your sales process.

Salesforce automation

ZohoCRM has the tools you need to automate your workflow, manage deals, handle contacts and capturing leads naturally. The most important aspect is that you get to avoid wasting time and you can focus on your customers.

Conclusion

If you’re looking to grow your business naturally, then ZohoCRM is the right way to do it. This tool helps you connect with your customers, all while offering you the right way to automate the sales process. You can also generate reports and manage your leads easier, which makes it a lot easier to generate more business from them in the long run. Give ZohoCRM a try today, and you will see how much it can improve your business!

CRM helps you to track your relationships with clients and have one to one interactions at scale.

Join Avon Collis, Floris Blok and Jeremy Pearce as we discuss all things sales, marketing, digital transformation and technology. We frequently have a range of guest and expertise that you can learn from. Check out the latest and other episodes by clicking below: