To my disappointment, your efforts have not resulted in an increase in retention. “What are you doing all day long?” Before I heard those words, I had just been hired for the position. A low-cost,
Customer service is now more of a strategic priority than an afterthought, with the potential to directly affect profits and differentiate your company from the competition. Nearly half of all consumers say they would pay
The Number One Cause of Disengagement About 31% of SaaS licences are unused, underutilised, or abandoned, per Metasaas.Any business owner will tell you how time-consuming it can be to keep track of your company’s various
Concise, powerful communication is more crucial than ever in the sales prospecting world. DMR Business Statistics reports that the average person sends and receives 121 emails per day; I would imagine that number increases as
When I was younger, getting an email with the subject line, “Hello Michael,” would have been shocking to me. But now, I’d be shocked if I received an email that didn’t use my first name
Zoho one is the platform for businesses to integrate all their business activities into one central space. Think sales, marketing, operations, finance and HR all in one place – plus many more apps. You