THE CHALLENGE 4voice was operating with a fragmented phone setup that made call handling, remote work, and visibility across teams difficult. Key issues included: Limited flexibility for staff working from different locations No central view of call activity or missed calls Manual call routing that depended on individuals rather than
THE CHALLENGE Wow Wipes supplies cleaning wipes to gyms across Australia, where their dispensers are a familiar sight in workout spaces. Orders came through both their website and via phone or email, but the systems behind the scenes were unreliable and inefficient. Their WooCommerce plugin, used to connect website orders
THE CHALLENGE WishMed, a leading medical equipment supplier, faced hurdles with Zoho Inventory’s limitations – specifically,the inability to split sales orders and import batch numbers with bin locations, essential for managing over 3,000 SKUs.Already on Zoho CRM and planning a move from MYOB to Zoho Books (with PayBooks integration ahead),
THE CHALLENGE PolyNovo is a medical solutions company based in Melbourne, specializing in synthetic skin technologies.As their business expanded, especially with international growth in sight, their reliance on MYOB proved limiting,particularly due to the lack of dedicated CRM functionality. To improve automation, gain deeper visibility across operations, enhance their marketing
THE CHALLENGE Plutus is a financial services firm specialising in self managed super funds (SMSFs), with teams based inAustralia, India, and the Philippines. Their processes relied heavily on spreadsheets for managing complexfinancial calculations and structuring client data. Staff would manually enter information across multiplesheets, then assemble proposals and compliance documents
THE CHALLENGE Network Steel was dealing with a tangle of disparate systems that didn’t talk to each other. Paperwork piled up across the office, with invoices waiting to be entered and paper job sheets that were often water damaged orwent missing altogether. Financial reporting was painfully slow, taking anywhere from