Improving efficiency in your business can often seem like a daunting and expensive experience. We often relate improving our processes with spending money, but it doesn’t always have to add an expense to your balance sheet. If you’re looking for ways to make things run more smoothly, start with these simple tips.

Clean up your documents

It may seem like such a simple task but cleaning up your documents is as important as having a clean workspace. If you and your staff are scrambling and stressed every time, you’re looking for important files, then you’re not working advertisement efficiently as you could be.

Move your documents to the cloud

This one might not give you instant gratification but if your computer has ever crashed, then you know how important this is. If COVID-19 has taught us anything, it’s that we can’t always rely on everything always remaining the same. Ensuring your documents can be accessed no matter where you are is imperative for the present and future success of your business.

Research your current software

Chances are you’re using software and not utilising all its capabilities. If you’re looking to improve your processes, make sure you research the programs you already use prior to investing in new ones. Most CRM’s have built in automation properties that you might not realise even exist that could automate some of your everyday tasks.

Audit your staff

One of the best ways to improve your processes and make your business more efficient is to audit your staff. This doesn’t have to mean determining if someone’s role is redundant. It can be as simple as ensuring everyone knows the best and fastest way of doing things. We often get so stuck in our routine that we forget to look for new and faster ways of doing things. You might have staff that are taking double the time to perform simple tasks simply because they’ve never been shown an easier way. Never underestimate the power of habit.

Promote and encourage open communication

Businesses that promote open communication are often more successful because they leave room for new perspectives. It’s important to share ideas across departments because other people in the business can often see different obstacles and opportunities.  Make sure you’re having all in staff meetings that encourage employees to share their ideas.

Create formal processes

Creating formal processes can seem like a bit of a waste of time when your team is small, but if you intend on growing your business it’s important to have clear procedures in place. There’s nothing worse than starting a new job and having no idea what you’re doing because there’s no instructions or guidelines. Get in the habit early on of making checklists and procedures so that as your team grows you aren’t spending hours on end explaining processes to new team members.

We often get so busy thinking of the bigger picture that forget to take time to think about and assess the little things. If you’re trying to make your business more efficient, start small and work your way up. You might be surprised how much of an impact small changes can make.

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Avon Collis

Avon Collis

Founder of Relevate

CRM & Marketing Automation Consultant​

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