How to Manipulate Human Behaviour: Converting Contacts into Sales

When we talk of manipulating human behaviour, we mean in the best possible way. In the business world, we want to analyse how people think so that we can appeal to them naturally and help them find the products and services they would enjoy.  How to Manipulate Human Behaviour  Plant the Seed Before we reap a harvest of sales, we’ll […]

Surprise and delight your customers

What does superior customer service really mean to you as an organisation? It can mean going the extra mile for your customers, even if there’s no additional reward in it. It can also mean continually providing the same excellent level of service over and over again, no matter what the circumstances.  One simple way to surprise and […]