Improving efficiency in your business can often seem like a daunting and expensive experience. We often relate improving our processes with spending money, but it doesn’t always have to add an expense to your balance
We all know marketing is important; you wouldn’t have business at all if you didn’t have some form of marketing in place to sell your products or services! However, anyone who’s done a bit of
EOFY for many accountants means long days of crunching the numbers, fielding never-ending client questions and managing tight deadlines, all the while trying to keep it together to survive the busiest time of year. But,
Having superior customer service is what separates good companies from world-class ones. Research shows customers are four times more likely to stop doing business with a company if they face a customer service-related problem. One way organisations can greatly
What is a CRM and why do you need one? In today’s podcast, 3 professionals come to together to talk about digital transformation and Customer Relationship Managing-system (CRM) also known as marketing automation and how
Customer Relationship Management is a philosophy that sees marketing as a process of building long-term relationships with customers to keep them satisfied so they keep coming back” (Soloman, 2012) A CRM is one of the
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